LegalGrievance officer
Grievance officer
In line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Echoes Collective Labs Private Limited has appointed a Grievance officer to handle complaints about this website, our apps, and the handling of personal data.
Contact details
- Name: Rameshwari Padal
- Designation: Grievance officer, Echoes Collective Labs Private Limited
- Email: hello@echoescollectivelabs.com
How to raise a complaint
- Email us with the subject line “Grievance”.
- Tell us what happened, when, and which app or page it relates to.
- Include any screenshots or references that help us look into it.
What happens next
We acknowledge every complaint within 24 hours and aim to resolve it within 15 days. If we need more time, we will tell you why.
If you are not satisfied with our response on a personal-data matter, you may approach the Data Protection Board of India.